FAQ
Common Questions
Everything you'd want to know before working with us.
What exactly do you build?
Custom web applications — apps that run in the browser, built specifically for your business. This includes online stores, booking platforms, admin dashboards, client portals, internal tools, and more. We don't use templates or page builders. Every app is built from scratch around how your business actually works.
Why do you focus on Morocco?
Because the Moroccan market is full of businesses that are ready to go digital but don't have the right options. IT companies charge Paris prices for bloated websites, and templates don't fit how local businesses actually operate. We're here to close that gap — affordable, custom-built apps designed specifically for the Moroccan market. Restaurants, hotels, tourism companies, e-commerce brands — businesses that deserve digital tools built around how they work, not the other way around.
How much does it cost?
Every project is different, so we don't have a fixed price list. The cost depends on what your business needs — a simple booking system costs less than a full e-commerce platform with wholesale and POS. We put together a clear proposal with the exact scope and price before you commit to anything. No surprises.
How long does a project take?
Most projects take between 4 and 8 weeks from the first conversation to going live. The exact timeline depends on the complexity of what we're building. We'll give you a clear timeline in the proposal so you know what to expect.
Is there a monthly fee?
Yes. After your app is built and launched, there's a monthly fee that covers hosting, backups, security, maintenance, and support. This keeps your app running, safe, and up to date. The exact amount depends on the project and is included in the proposal.
What's included in the monthly fee?
Server hosting, daily backups, security updates, performance monitoring, and direct support. If something breaks, we fix it. If you have a question, we answer it within 24 hours. Feature additions and major changes are quoted separately.
What if I need changes after launch?
That's expected — businesses evolve. Small adjustments and fixes are part of ongoing support. For new features or significant changes, we'll scope it out, give you a clear quote, and build it. The person who built your app is the same person who updates it, so there's no "learning curve" or handoff issues.
Do I own the app?
Yes. The app is yours. The code, the design, the content — all yours. We host and maintain it for you as part of the monthly service, but the product belongs to you.
I already have a website or system. Do I need to start over?
Not necessarily. We don't only build from scratch. If your current system works but needs improvement — new features, better performance, a modern redesign — we can upgrade it. If you're on Shopify, WordPress, or Wix and want to move to something custom, we handle the full migration: your data, your content, your workflow, nothing lost. We'll look at what you have and recommend the best path forward.
Why not just use Shopify or WordPress?
Those platforms work well for standard use cases. But the moment your business needs something specific — a custom workflow, a feature that doesn't exist as a plugin, or an integration with another system — you hit a wall. You either pay for expensive plugins that half-work, or you're told "that's not possible." A custom app doesn't have those limits. It does exactly what your business needs, nothing more, nothing less.
How do I get in touch?
The easiest way is WhatsApp — send us a message and we'll respond within 24 hours. You can also reach us through the contact page. We'll set up a conversation to learn about your business and figure out if we're a good fit.
Do I need to be in Marrakech?
No. If you're local, we prefer to meet in person — it's faster and builds better understanding. But we work with clients anywhere in Morocco and beyond. Video calls and WhatsApp work just as well for the process.